Whatsapp no internet connection error iPhone Android web desktop.
WhatsApp starts and loads, but does not connect? We explain why and how you can solve the problem.
Every WhatsApp user sends more than 1,000 messages a month and receives more than 2,000. For connection problems fast help is needed, because your accessibility does not suffer from it, we show you how you can fix the error as easily as possible. The causes can lie here both on your Internet connection, as well as on your smartphone or the server of app itself.
Instruction for phones
- Check the Internet access
- Restart the smartphone
- Updates
- WhatsApp server
- Clear Cache and Data
- Turn Airplane Mode On/Off
- Mobile operator
Instruction for web Desktop
- Check the correct installation of WhatsApp Web
- Check computer connection
- Try Incognito Mode in Browser (Private window)
- Clear browser cookies
- Update your browser
How to fix Whatsapp no internet connection error iPhone Android IOS
Check the Internet access
At first, if you start with a bad connection issues, you should check your smartphone is connected to the Internet. Go to your settings or swipe to open the taskbar. If the icons for the “mobile data” and the “WLAN” are grayed out, there is no connection to the Internet. Depending on whether you are on the move or on a Wi-Fi network, you can select one of the two icons to try to activate the Internet.
If your smartphone still does not connect to the Internet, either contact your mobile service provider for the mobile data, or reconnect your smartphone to the Wi-Fi network .
Restart the smartphone
Similar to the computer restart, also it helps to fix the smartphone error messages like whatsapp no internet connection error iphone android. The operating system can remove legacy issues and rearrange. Perform a restart on your phone and then re-open the app to see that the problem is solved.
Updates
The connection of WhatsApp still can not be established? Go to the AppStore of your smartphone to update the app if necessary. If your version is outdated, you will automatically see “Update“. The same applies to the version of your operating system. Check your settings to see if any new updates are available for your iPhone or Android device.
Whatsapp server
Sometimes the connection problems have nothing left to do with the settings of your device. Another source of error is the server of the app. When this is down, there is often nothing left to do but to wait for it to run again. For example, if the WhatsApp server is down you can check USA status or UK status of server locations.
Clear Cache and Data
Some times, accumulated cache and unnecessary data will prevent apps from performing well, which is relevant to WhatsApp not connecting to internet. Instruction for Android: users can clear them by running Settings > Apps > WhatsApp > Clear Data/Clear Cache.
iOS system will clear cache and data by itself. but if you want to clear them more thoroughly, you can reinstall WhatsApp.
Turn Airplane Mode On/Off
Go to setting on your phone, then turn on the Airplane Mode and Wait for ten seconds, then turn off it again.
Mobile operator
Finally, the cause of your connection problems may be with your wireless service provider. This can block certain applications with the help of wireless access points (APN). If you have this problem, it’s best to contact your wireless service provider directly and ask which access points need to be set to use messenger services like WhatsApp. You should then receive instructions for configuring your data network and web settings.
How to fix Whatsapp no internet connection error web desktop
Check the correct installation of WhatsApp Web
To use WhatsApp Web, you need to sync your smartphone and computer.
If the app does not work properly on your phone, first please read the previous section.
For desktop web installation, follow our steps:
- Go to the website web.whatsapp.com with the browser.
- Open WhatsApp on your smartphone
- Tap the Chats tab, open the menu via the three dots in the upper right corner
- Tap on WhatsApp Web
- Use your smartphone to scan the QR code that appears on the website
To use WhatsApp in another browser or on another PC, go back to WhatsApp Web’s menu and tap the plus icon in the upper right corner. If you want to log out again, tap on the device in the WhatsApp web menu and type in Logout.
Check computer connection
If you only have difficulties with the connection on the PC, but WhatsApp works smoothly on the smartphone, then the problem probably lies on the PC side. following steps:
- Check if you are still connected to the internet
- Refreshes the page with Ctrl + R or CMD + R or Ctrl + F5
- Restart the session by clicking on Sign out in the three-point menu, and then log in again.
Try Incognito Mode in Browser (Private window)
This mode helps to solve the Whatsapp no internet connection error web desktop problem for some reason. For use it, click on the menu button and then select “New Incognito Window” or “New Private Window” option. The incognito window has a corresponding icon in the toolbar.
Clear browser cookies
Clear cookies may help you in this issue.
Follow these simple steps to do it;
For Chrome:
- Click on the three dots icon (Menu) on the upper-right corner in Chrome.
- Select “More Tools >Clear Browsing Data“.
- Make sure “Cookies and other site data” and “All time” are selected and then click “Clear Data“.
For Firefox:
- Click on the Firefox menu button and select Settings in the list.
- Go to “Privacy & Security” from left side menu
- In “Cookies and Site Data” section click on “Clear data” button.
- Make sure “Cookies and site data” and “Cached web content” are selected and then click “Clear“.
Update your browser
if you’re using outdated browser, therefore you Should update it to the latest version. For update Please follow Setting -> Help -> About and wait until “Checking for updates” process is complete.